We believe that to maximize the number of "thank you's" we receive from our customers, we must work together with our colleagues and stakeholders to achieve our goals with a "never give up" attitude. At our company, we embrace this mindset and are committed to delivering the best possible results for our customers.
Four Commitments from Our Company
to Build a 'Together, We Can Do It' Team.
We at Shinmei promise to support our colleagues who strive to inspire not only themselves but also those around them. We believe that inspiration is the key to success, and we are committed to providing a supportive environment for those who aim to inspire and motivate others.
Our team members understand the purpose of their work, and have a strong determination to achieve their goals.
They are committed to going above and beyond the minimum requirements, and we at Shinmei support them in every way possible.
We respect each other regardless of their position and are willing to exchange opinions with anyone. We understand that disagreements can arise, but we commit to handling them with respect. Shinmei supports team members who can engage in constructive conversations.
We appreciate those who take bold risks, learn from their failures, and continuously strive for improvement. At Shinmei Industries, we will always value and recognize such team members.
From the moment of creation until the end of its service, Shinmei supports the entire life of an automobile with our unique technology.
We are involved in the prototype and development stages of automobiles, and in partnership with Toyota,
we create production equipment that operates in automobile factories worldwide.
We also venture into related businesses such as electric and self-driving cars,
supporting the automotive industry from various angles and envisioning the future.
Meeting the 'expected value' is a given.
We aim to surpass 'desired value' and achieve exceptional, unexpected value.
These are services that are essential and indispensable. If they are not provided, customers will likely file a complaint. In other words, these services should receive a reaction from customers, and if there is no reaction, it indicates that they are not being provided.
(No reaction from customers)These are things that customers naturally expect and if not met can lead to dissatisfaction. Achieving this stage would result in customers being satisfied and showing their appreciation with a smile.
(Customers smile)These are things that customers do not necessarily expect, but when provided, they experience a strong sense of satisfaction. These types of values may evoke gratitude from customers.
(Customers show appreciation)It exceeds the customer's expectations and provides a remarkable experience.
(The customer is so impressed that they spontaneously spread positive word-of-mouth.)
At Shinmei Industries, we aim to become a new era manufacturing company that Japan and the world can be proud of,
by combining traditional values with innovative technology to create something that no one has ever seen before.
"Sanpo Yoshi" is a business philosophy that originated in Japan, and its name translates to "three-way satisfaction" or "good for three sides." The philosophy suggests that a business should aim to create value not only for itself but also for its customers and society as a whole. In other words, the three-way satisfaction principle advocates that a business should aim to benefit everyone involved in its operations, including the buyer, the seller, and the community.
The marine blue represents our pursuit of new challenges and deep technical expertise, while the sky blue symbolizes our pride in the high-quality standards and technical expertise we have cultivated in the automotive field. We strive to pursue these two colors relentlessly to create the best possible products and services for all of our customers. Our logo embodies this vision.
something like this.